• Serving all of Brisbane to Gold Coast
DIY services now available
Search
Close this search box.

FAQ’s

Frequently asked questions

Explore the FAQs to ensure you’re well-prepared to book your party gear with us.
How do I place a booking?

1. Browse our hire range on our website. Prices are as listed to give you an indication of costs.

2. Add as many items as desired to your cart and then select “request a quote”. 

3. You will be required to provide some additional information such as contact email and venue of your event.

4. Once your request for quote has been submitted, we will review and be in touch as soon as possible with a quote.

5. A 25% deposit is required to confirm your booking. 

The minimum hire fee is $100 excluding any bond or delivery fee.
Yes, a 25% deposit is required to secure the booking. The booking is not confirmed until the deposit has been paid. For bookings less than 7 days away, the payment is required in full to secure the booking.
The hire period is for a maximum of 3 days. If you require items for longer than 3 days, please let us know.

The delivery and collection fee depends on the venue location and the amount of items being hired.


For a basic set-up, the delivery fee is usually between $38-$55.


Additional charges may be added if there is no on-site carparking, there are flights of stairs or if the collection time is outside of our business hours.


The charges will be clearly outlined on your quote and invoice.

Follow

Envelope Facebook Instagram